Privacy policy

1. Overview

NexTorq ("Company," "we," "our," or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website or use our services.

2. Information We Collect

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

Transaction Information

  • Order details and purchase history

  • Payment details (processed securely via third-party providers)

Technical Data

  • IP address

  • Browser type and device details

  • Usage and analytics data

3. Use of Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and communications

  • Improve website performance and user experience

  • Prevent fraud and ensure security

  • Comply with legal obligations

4. Sharing of Information

We may share your information with trusted third parties such as payment processors, logistics providers, and service partners necessary to operate our business. We do not sell or rent your personal data.

5. Cookies

We use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain personal data only as long as necessary to fulfill business purposes and comply with legal requirements.

7. Data Security

We implement appropriate security measures to protect your information. However, no online transmission is completely secure.

8. Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

9. Third-Party Services

Our website may include third-party tools such as analytics and advertising platforms, which operate under their own privacy policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.